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E-LINK |
- Advanced analytics & benchmarking
- Business intelligence
- Centralized vendor management
- Comprehensive Web-based administration
The Equips team has deployed its collective institutional knowledge and specialized skills to substantially improve the financial equipment maintenance and management function. E-LINK is a proprietary, secure intranet portal built on unique subject matter specifications. It is part of Equips’ comprehensive financial equipment management program developed to provide financial institutions a range of transactional, analytical and strategic services for advancing business objectives.
E-LINK Features & Benefits
Web-based Service Dispatch Center (SDC) for improved productivity and service
- In lieu of placing multiple phone calls, users can dispatch automated service requests for one or more items of equipment
- Management can elect to specify service vendors
- SDC generates ticket confirming service request(s)
- SDC contacts service vendors to arrange the service event; SDC can provide estimated time of arrival of maintenance technician on site
E-LINK’s Service Dispatch Center:
- Centralizes the service request function
- Enables call level management
- Tracks vendor performance
- Provides item maintenance history to vendor for a more productive on-site call
Equipment Management Reports for up-to-date information
- Inventory Management
- Service History
- Service Events
Please call (866) 324-4508 or email us at info@equips.com to arrange an online demonstration of E-LINK. |
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